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The Communications Strategy was developed to support the overall NTPC mission, vision and values and to enable the successful achievement of the overall corporate objectives laid out in the NTPC Strategic Plan. It looks at NTPC’s communications needs at an organizational level, assesses the internal and external communications environments and lays out the mission, vision, goals and priorities for the next five years.
This policy will ensure NPTC customers and stakeholders receive adequate notice of planned outages and also ensure standardization of messaging and correct documentation of all customer communication in the event of planned outages.